Refund and Returns Policy

Thank you for shopping with EvlonBharat. We hope you are satisfied with your purchase. However, if you are not completely happy with your order, we’re here to help. Please review our return policy below.

Returns

You may return items within 30 days of the purchase date. To be eligible for a return, the item must be:

  • In new and unused condition

  • In its original packaging, with all tags, labels, and accessories intact

Return Process

To initiate a return, please contact our customer service team:

📧 Email: info@evlonbharat.com
📞 Phone: +91 7041603422 / +91 9664568345

We will issue a Return Merchandise Authorization (RMA) number. After receiving the RMA:

  1. Securely pack the item in its original packaging.

  2. Include the proof of purchase inside the box.

  3. Ship the package to the following address:

EvlonBharat
514, Hill Town Plaza,
Near Amar Javan Circle,
Sardar Patel Ring Road,
Ahmedabad, Gujarat – 380049

🔁 Note:

  • Return shipping costs will be covered by us only in cases of damaged or incorrect items.

  • For all other returns, the customer is responsible for return shipping charges.

Refunds

Once we receive and inspect your returned item, we will process your refund or exchange. Please allow up to 12 business days for this process.

  • Refunds will be issued to your original payment method.

  • You will be notified via email once your refund has been approved and processed.

Exceptions

The following items cannot be returned:

  • Used or physically damaged earphones, earbuds, or accessories

  • Items without original packaging

  • Products damaged due to misuse, mishandling, or negligence

For any defective or damaged products, please contact us immediately. We’ll arrange a refund or a replacement at no extra cost.

Contact Us

If you have any questions regarding this policy or your return, feel free to reach out:

📧 Email: info@evlonbharat.com
📞 Phone: +91 7041603422 / +91 9664568345
🌐 Website: www.evlonbharat.com

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Refunds

Once we receive and inspect your returned item, you will be notified via email regarding the approval or rejection of your refund.

If approved, your refund will be processed and credited automatically to your original method of payment within a specified number of days.

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Recheck your bank account.

  2. Contact your credit card company—there may be a delay before the refund is officially posted.

  3. Contact your bank—processing times can vary.

If you’ve completed the above steps and still haven’t received your refund, please contact us at {email address}.

Sale Items

Only regular-priced items are eligible for refunds. Unfortunately, sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same product, please email us at {email address} and send your item to {physical address}.

Gifts

If the item was marked as a gift and shipped directly to you, you will receive a gift credit equivalent to the return value. Once the return is received, a gift certificate will be sent to you.

If the item was not marked as a gift, or was sent to the gift giver, the refund will be issued to the gift giver.

Return Shipping

To return your product, please mail it to: {physical address}.

  • Return shipping costs are the responsibility of the customer and are non-refundable.

  • If you receive a refund, the cost of return shipping will be deducted from the total refund amount.

  • For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the receipt of your returned item.

Need Help?

For any questions regarding refunds or returns, please contact us at {email address}.